HOW SECURE IS THIS STORE?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

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DO I NEED A PAYPAL ACCOUNT TO PURCHASE?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
If you wish to pay by direct debit we will supply our banking details if you contact prior via email.

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RETURN & EXCHANGE POLICY
Exchange: Item exchange is available and items can be returned within 7 days of item receipt. Please contact MyOneBrownMouse prior to returning your item. The total cost of exchange postage is payable by buyer and must be paid prior to dispatch of exchanged item.

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DAMAGED / FAULTY ITEMS
The occurrence of transit damage or faulty items is very rare. Should it occur we will happily minimise any inconvenience and work out the best possible solution on a case-by-case basis. Whatever works best for you.

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POSTAGE & DELIVERY

WITHIN AUSTRALIA
Shipping within Australia is a flat rate of $5.00 per clothing item & $2.00 per pouch or accessory
Express Post options are available. Please purchase this upgrade through EXPRESS POST | REGISTERED POST UPGRADE and add to cart prior to check out.
All parcels are sent via Australia Post delivery times vary depending on location. For more specific time frames please refer to the Australia Post website www.auspost.com.au.

INTERNATIONAL POSTAGE
Please contact us for a quote.

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LOST / DAMAGED PARCELS
Loss or damage is not covered unless insurance is taken, please contact us for insurance prices.
Loss or damage is very rare. When it does happen and there is no insurance your order is replaced at your expense.

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ADDITIONAL INFORMATION
If you have any special requests please contact us, we will do our best to accommodate when possible.

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WHOLESALE AND CUSTOM ORDERS:
Please allow up to 2 weeks for any custom orders, in most cases your item will be with you sooner.
We take do wholesale orders. Please contact us for more information.

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COPYRIGHT
All products, designs, images & info are the property of MyOneBrownMouse. Please respect our small business by not stealing our designs or pictures. No photos or information may be used, borrowed or taken without our prior consent. Failure to comply with these conditions will result in further action being taken.